TMV Testing That Keeps Vulnerable People SafE
Annual thermostatic mixing valve testing and certification for aged care, schools, and healthcare facilities across Melbourne. Prevent scalding. Maintain compliance.
HERE'S WHY TMV TESTING MATTERS
Scalding incidents happen fast. Water over 50°C can cause serious burns in seconds – especially for elderly residents, children, or people with disabilities who can’t react quickly.
Thermostatic mixing valves prevent this by blending hot and cold water to safe temperatures before it reaches taps and showers. But valves wear out, get blocked, or drift out of calibration. That’s why annual testing isn’t just a compliance requirement – it’s essential safety.
VIP Plumbing Group are certified TMV testers who’ve been testing valves across Melbourne’s aged care facilities, schools, and healthcare sites for decades. We test every valve, verify temperatures are safe, certify everything digitally, and remind you before next year’s test is due.
Your residents, students, and patients stay safe. You stay compliant. Simple.
WHAT YOU GET
We handle the testing and maintenance that keeps facilities compliant and systems running:
Complete Valve Identification
We locate and document every TMV across your facility. Aged care homes often have 30-50+ valves. Schools can have dozens. We map them all with locations and individual records.
Digital Record System
All certificates, test results, temperature readings, and valve history are accessible through our SimPRO platform. Individual valve records and facility-wide reports are also available instantly.
Temperature Verification Testing
Each valve is tested to ensure water temperature remains within safe limits (typically 45–50 °C, depending on the application). We verify both the mixed outlet temperature and fail-safe operation.
Immediate Failure Notifications
Valves failing temperature tests are flagged immediately with repair or replacement recommendations. Critical safety issues get priority attention.
Individual Valve Certification
Every valve receives its own test certificate with temperature readings, pass/fail status, and any maintenance recommendations. Complete traceability for audits.
Automated Annual Reminders
Email notifications are sent ahead of next year’s testing to ensure compliance deadlines are met and the risk of audit failure is avoided.
Photo Documentation
Valves are photographed during testing to document their condition, location, and any visible wear or damage. This also helps create a visual maintenance history.
Replacement & Repair Services
Failed valves? We provide transparent quotes and can often complete replacements on the same day to keep your compliance schedule on track.
WHO NEEDS TMV TESTING
Any facility serving vulnerable populations:
Aged Care
Facilities
Annual testing mandatory to protect elderly residents from scalding
Hospitals &
Healthcare
Critical for patient safety across wards, bathrooms, and treatment areas
Schools &
Childcare
Required to protect children who can't adjust water temperature safely
Disability
Services
Essential for residents with reduced mobility or sensory awareness
Community Care
Facilities
Day centres, respite care, and supported accommodation
Retirement
Villages
Where residents may have reduced reaction times or mobility
If you care for people who are elderly, young, disabled, or medically vulnerable, you need annual TMV testing.
WHY AGED CARE & EDUCATION FACILITIES CHOOSE US
We understand your environment.
ur team works respectfully around residents and students, minimising disruption to care routines and class schedules.
Holiday scheduling available.
Schools prefer testing during term breaks. We coordinate around your academic calendar.
Fast, efficient testing.
We work systematically through facilities, testing dozens of valves per day without impacting operations.
Resident-safe service.
Professional conduct around vulnerable populations. Our team understands aged care and healthcare environments.
Multi-site coordination.
Managing multiple aged care homes or school campuses? We coordinate testing across your entire network with centralised reporting.
Digital compliance ready.
Instant access to all certificates when auditors, families, or regulators request proof of testing.
WHAT FACILITY MANAGERS TELL US
“Fantastic service provided by VIP Plumbing. They could not have been more helpful and professional in our hour of need. Would highly recommend VIP Plumbing for all your plumbing needs.”
Karen
“I have used VIP Plumbing on numerous times for either repair or installation of new plumbing and have found on every occasion that their service is prompt and to a high quality. Their customer service is excellent and I would have no hesitation in recommending their services.”
Michael MacLennan
WHAT FACILITY MANAGERS TELL US
“VIP Plumbing were an absolute pleasure to deal with…A real positive trade experience, which we know are very rare these days. There professionalism and expertise gave me the confidence to complete a very complex renovation including a very complex roof design (Architectural), drainage, sewer, gas & water. The quality of workmanship in all aspects was the very best at a very competitive price. Highly recommended to anyone:)”
Sue
“VIP plumbing were great to deal with. Highly recommended their services. One of the best customer communication I’ve ever experienced.”
Kamil Zagorski
WHAT FACILITY MANAGERS TELL US
“Very pleased with the service Rance provided. Nothing was too much trouble and he was extremely helpful. Will be using VIP Plumbing again.
Definitely recommend. “
Catherine Chicas
“We were overseas and so grateful that the VIP plumbing team were able to assist my daughter to arrange the issue to be resolved in a timely matter. We trust and value the relationship we have with VIP plumbing. Thanks Cara and Darren.”
Andreana Newson
HOW IT ACTUALLY WORKS
We audit your
facility
Comprehensive inspection identifying all TMVs across bathrooms, ensuites, kitchens, and common areas. Takes a few hours. You get a complete valve register.
We schedule
testing
Around your operations - during school holidays for education facilities, scheduled around resident routines for aged care, after hours for healthcare if preferred.
We test every
valve
Systematic testing verifying safe outlet temperatures and fail-safe operation. Immediate notification of any failures requiring attention.
Digital certification
delivered
All certificates, temperature readings, and compliance records delivered same-day through our digital platform.
Annual reminders
automatically sent
Next year, you receive automated reminders before testing is due. Just confirm the date and we handle everything again.
Frequently Asked Questions
Explore our comprehensive FAQ section to find quick answers to common plumbing issues, tips for maintaining your system, and insights on how to choose the right services for your needs.
Depends on valve quantity. 10-15 minutes per valve typically. A 30-valve aged care facility takes about a day including documentation. We work efficiently to avoid disrupting residents or students.
We notify you immediately and provide quotes for repair or replacement. Critical failures affecting safety are prioritised. Often we can replace failed valves same-day if you approve the work.
Absolutely. We schedule testing during low-impact times and work respectfully around resident routines, meal times, and care schedules. Professional conduct is non-negotiable in aged care environments.
Most schools prefer testing during term breaks when students aren’t on campus. We coordinate around your academic calendar and complete work before students return.
Common situation, especially in older facilities. Our site audit identifies every valve, creates a register, and establishes your ongoing testing schedule.
Depends on valve quantity and facility size. We provide transparent per-valve pricing after the initial audit. Programme clients with multiple facilities receive volume pricing.
We test to AS 4032.1 and AS/NZS 3500.4 standards, meeting Victorian Building Authority requirements and aged care compliance regulations.
Yes. We specialise in multi-site TMV testing for aged care groups, school networks, and healthcare organisations. Centralised reporting and consolidated invoicing available.
Yes. Every valve receives individual certification, and you get facility-wide compliance reports perfect for regulatory audits, accreditation processes, or insurance requirements.
SERVICING MELBOURNE FACILITIES
We conduct backflow testing across Greater Melbourne including CBD, South Melbourne, Port Melbourne, Richmond, Clayton, Dandenong, Werribee, Frankston, Craigieburn, and all surrounding commercial and industrial areas.
PROTECT YOUR RESIDENTS. MAINTAIN COMPLIANCE.
Request your free valve audit. We’ll identify all TMVs, provide transparent pricing, and get your facility compliant and safe.
Most aged care and education facilities wish they’d implemented digital tracking years earlier.