Hot Water Failures Always Happen at the Worst Possible Time
Preventative maintenance for commercial hot water systems across Melbourne. Extend system life. Prevent failures. Keep your facility running smoothly.
WHAT YOU GET
We handle the testing and maintenance that keeps facilities compliant and systems running:
Complete System Inspection
Thorough assessment of your entire hot water system including tanks, pipework, valves, controllers, and safety devices. Visual inspection for corrosion, leaks, and wear.
Anode Replacement
Sacrificial anode inspection and replacement when needed. Anodes prevent tank corrosion and dramatically extend system life. Most commercial systems need anodes replaced every 3-5 years.
Pressure Relief Valve Testing
Critical safety device testing ensuring valves operate correctly. Failed pressure relief valves create dangerous over-pressure situations. We test and replace as needed.
Tank Flushing & Sediment Removal
Sediment buildup reduces efficiency and damages heating elements. We flush tanks removing sediment and debris that accumulates over time.
Temperature & Pressure Verification
Accurate measurement ensuring systems deliver appropriate temperatures safely and efficiently. We identify thermostat drift or pressure issues.
Leak Detection
Early identification of minor leaks before they become major failures. Valves, connections, tanks, and pipework all inspected thoroughly.
Element & Burner Inspection
Electric elements checked for scaling and wear. Gas burners inspected for proper operation, flame quality, and efficiency.
Energy Efficiency Assessment
Recommendations for improving system efficiency and reducing operating costs. Often simple adjustments deliver significant savings.
Digital Service Records
Complete maintenance history tracked through our SimPRO platform. Service dates, parts replaced, issues identified, and recommendations documented.
Replacement Planning
For ageing systems approaching end of life, we provide detailed quotes and recommendations for replacement - allowing you to budget rather than emergency-replace.
WHO NEEDS COMMERCIAL HOT WATER MAINTENANCE
Any facility relying on hot water for operations:
Commercial
Offices
Staff amenities, kitchen facilities, and bathroom hot water
Industrial &
Manufacturing
Process hot water, cleaning systems, and staff facilities
Aged Care
Facilities
Critical for resident bathing, hygiene, and infection control
Schools &
Childcare
Student bathrooms, staff facilities, and kitchen operations
Hospitality &
Retail
Guest facilities, commercial kitchens, and cleaning operations
Healthcare
Facilities
Patient care, sterilisation, and hygiene requirement
Gyms &
Recreation
Showers, pools, and high-demand applications
Commercial
Kitchens
Food preparation, dishwashing, and hygiene compliance
If hot water failure disrupts your operations or creates complaints, annual maintenance isn’t optional—it’s essential.
WHY FACILITY MANAGERS CHOOSE PREVENTATIVE MAINTENANCE
Avoid expensive emergency replacements.
Systems that fail completely often can't be repaired - they need full replacement. Emergency replacements cost significantly more than planned upgrades.
Extend system life by years.
Regular servicing, particularly anode replacement and sediment flushing, can double the lifespan of commercial hot water systems.
Reduce energy costs.
Sediment-clogged systems use more energy. Clean, well-maintained systems run efficiently and cost less to operate.
Prevent operational disruption.
Scheduled maintenance happens when it suits you. Emergency failures happen when they're most inconvenient.
Catch issues early.
Minor leaks, worn valves, and efficiency problems identified during servicing cost far less to fix than waiting until complete failure.
Predictable budgeting.
Fixed annual service costs versus unpredictable emergency repair expenses.
WHAT FACILITY MANAGERS TELL US
“Fantastic service provided by VIP Plumbing. They could not have been more helpful and professional in our hour of need. Would highly recommend VIP Plumbing for all your plumbing needs.”
Karen
“I have used VIP Plumbing on numerous times for either repair or installation of new plumbing and have found on every occasion that their service is prompt and to a high quality. Their customer service is excellent and I would have no hesitation in recommending their services.”
Michael MacLennan
WHAT FACILITY MANAGERS TELL US
“VIP Plumbing were an absolute pleasure to deal with…A real positive trade experience, which we know are very rare these days. There professionalism and expertise gave me the confidence to complete a very complex renovation including a very complex roof design (Architectural), drainage, sewer, gas & water. The quality of workmanship in all aspects was the very best at a very competitive price. Highly recommended to anyone:)”
Sue
“VIP plumbing were great to deal with. Highly recommended their services. One of the best customer communication I’ve ever experienced.”
Kamil Zagorski
WHAT FACILITY MANAGERS TELL US
“Very pleased with the service Rance provided. Nothing was too much trouble and he was extremely helpful. Will be using VIP Plumbing again.
Definitely recommend. “
Catherine Chicas
“We were overseas and so grateful that the VIP plumbing team were able to assist my daughter to arrange the issue to be resolved in a timely matter. We trust and value the relationship we have with VIP plumbing. Thanks Cara and Darren.”
Andreana Newson
HOW IT WORKS
We assess your
systems
Complete inspection identifying your hot water system type, age, condition, and immediate maintenance needs. Takes about an hour. You get a detailed report.
We recommend a
service schedule
Based on system age, type, and usage demands. Most commercial systems benefit from annual servicing. High-demand systems might need more frequent attention.
We conduct
comprehensive servicing
Scheduled around your operations. Flushing, testing, anode replacement, leak detection, efficiency checks—everything your system needs.
Digital records
delivered
Complete service documentation through our platform. Know exactly what was done, what parts were replaced, and when next service is due.
Annual reminders
automatically sent
Next year, you receive automated reminders before servicing is due. Just confirm the date and we handle everything again.
Frequently Asked Questions
Explore our comprehensive FAQ section to find quick answers to common plumbing issues, tips for maintaining your system, and insights on how to choose the right services for your needs.
Most commercial systems benefit from annual servicing. High-demand systems (aged care, hospitality, gyms) might need servicing every 6-12 months. Low-demand systems can sometimes extend to 18-24 months.
Commercial systems are larger, work harder, and have more complex requirements. They often have multiple tanks, circulation pumps, and higher regulatory standards. Commercial servicing is more comprehensive.
Depends on system size and complexity. Single commercial units take 1-2 hours. Large multi-tank systems or systems requiring extensive flushing might take half a day. We work efficiently.
Yes. Many facilities prefer hot water servicing during evenings, weekends, or low-occupancy periods to avoid disrupting operations. We’re completely flexible.
We notify you immediately and provide detailed quotes for repairs. Critical safety issues are prioritised. Often we can complete repairs during the service visit if you approve the work.
Depends on system age, condition, and repair costs. Generally, systems over 10-12 years old requiring major repairs are better replaced. We provide honest recommendations.
Yes. Gas storage and instantaneous, electric storage, solar hot water, heat pump systems, and commercial-grade continuous flow systems. We’re experienced with all types.
If your system fails between scheduled services, our team is available to respond quickly and minimise disruption. We provide prompt repairs and emergency support, assess the cause of the failure, and carry out any required repairs using the appropriate equipment. Where possible, we also recommend preventative measures to reduce the risk of future issues.
SERVICING MELBOURNE FACILITIES
We conduct backflow testing across Greater Melbourne including CBD, South Melbourne, Port Melbourne, Richmond, Clayton, Dandenong, Werribee, Frankston, Craigieburn, and all surrounding commercial and industrial areas.
PREVENT FAILURES.
EXTEND SYSTEM LIFE.
Most facility managers wish they’d started preventative maintenance before their first emergency failure.
Staff can’t wash their hands. Kitchen operations stop. Cleaning schedules get thrown off. Tenants start calling. Suddenly, you’re dealing with an emergency that could have been prevented with annual servicing.
Commercial hot water systems work hard – often heating hundreds of litres every day across offices, factories, aged care facilities, schools, and commercial kitchens. Without regular maintenance, sediment builds up, anodes corrode, pressure relief valves fail, and eventually the entire system gives out.
Usually on the coldest day of winter or right before a health inspection or even during your busiest period.
VIP Plumbing Group provides comprehensive commercial hot water maintenance across Melbourne. We service all system types – gas, electric, solar, and heat pump – and identify issues before they become costly failures. Annual servicing can extend system life by years and dramatically reduce emergency callouts.