Backflow Testing That Actually Gets Done On Time
Annual backflow prevention testing and certification across Melbourne. Digital reports. Automated reminders. Zero compliance stress.
LET'S TALK ABOUT BACKFLOW TESTING
It’s one of those compliance requirements that’s easy to forget – until you’re three months overdue and suddenly it’s urgent. Or worse, an audit flags it, and you’re now scrambling to find a certified tester who can squeeze you in.
Backflow prevention devices protect your drinking water from contamination. Victorian regulations require annual testing. Water authorities expect certification. And if you manage multiple facilities, tracking all those devices and due dates becomes a full-time job.
VIP Plumbing Group makes this simple. We’re licensed backflow testers with over 30 years of experience across Melbourne. We test, certify, and document everything digitally, and also remind you before next year’s test is due.
No chasing. No stress. Just done.
WHAT YOU GET
We handle the testing and maintenance that keeps facilities compliant and systems running:
Comprehensive Site Audit
We identify every testable backflow device across your facility. Many sites have devices that property managers may not even be aware of. You receive a complete register outlining device locations and testing schedules.
Photo Documentation
Each device is photographed during testing to record its condition, location, and any identified issues. This is ideal for maintenance records and insurance purposes.
Annual Testing & Certification
Our certified testers conduct thorough testing of all devices. You receive official test certificates that meet water authority requirements - delivered and securely stored digitally.
Automated Annual Reminders
Email notifications are sent before the next annual test is due, ensuring that you never miss a deadline or face compliance penalties.
Immediate Failure Notifications
If devices fail testing, you're notified immediately with clear repair recommendations and transparent quotes - no surprises.
Water Authority Liaison
We handle registration and compliance reporting with water authorities - reducing one more task from your plate.
Digital Reporting Platform
All certificates, photos, test results, and device history are accessible through our SimPRO platform, providing audit-ready reports whenever you require them.
WHO NEEDS BACKFLOW TESTING
Pretty much every commercial facility will require backflow testing – specifically:
FACILITIES WITH irrigation systems
To prevent contaminated water from flowing back into the drinking water supply
PROPERTIES WITH fire protection systems
Mainly required for hydrants, sprinklers, and other fire services
INDUSTRIAL or manufacturing sites
For industrial facilities with cross-connection risks
food or beverage INDUSTRIEs
Such as restaurants, cafes, commercial kitchens
healthcare or aged care facilities
Essential for protecting vulnerable occupants
commercial property MANAGERS
Offices, retail centres, warehouses, and multi-tenant buildings
WHY FACILITY MANAGERS CHOOSE US
We Find Devices Others Miss.
Our site audits are thorough. We've identified untested devices at facilities that thought they were fully compliant.
Testing Scheduled Around You.
After hours, weekends, or during shutdowns - testing is coordinated to minimise disruption to your operations.
Multi-Site Specialists.
Managing 50 buildings? We coordinate testing across your entire portfolio with centralised reporting and strealined communication.
Digital Everything.
No more filing cabinets full of paper certificates. All documentation is stored online, searchable, and easilly accessible.
Repairs Handled Immediately.
Failed devices? We provide repair quotes on the spot and can often complete repairs on the same day.
Fixed Annual Pricing.
Programme clients receive consistent pricing year after year - allowing you to set your budget once and move forward with confidence.
WHAT FACILITY MANAGERS TELL US
“Fantastic service provided by VIP Plumbing. They could not have been more helpful and professional in our hour of need. Would highly recommend VIP Plumbing for all your plumbing needs.”
Karen
“I have used VIP Plumbing on numerous times for either repair or installation of new plumbing and have found on every occasion that their service is prompt and to a high quality. Their customer service is excellent and I would have no hesitation in recommending their services.”
Michael MacLennan
WHAT FACILITY MANAGERS TELL US
“VIP Plumbing were an absolute pleasure to deal with…A real positive trade experience, which we know are very rare these days. There professionalism and expertise gave me the confidence to complete a very complex renovation including a very complex roof design (Architectural), drainage, sewer, gas & water. The quality of workmanship in all aspects was the very best at a very competitive price. Highly recommended to anyone:)”
Sue
“VIP plumbing were great to deal with. Highly recommended their services. One of the best customer communication I’ve ever experienced.”
Kamil Zagorski
WHAT FACILITY MANAGERS TELL US
“Very pleased with the service Rance provided. Nothing was too much trouble and he was extremely helpful. Will be using VIP Plumbing again.
Definitely recommend. “
Catherine Chicas
“We were overseas and so grateful that the VIP plumbing team were able to assist my daughter to arrange the issue to be resolved in a timely matter. We trust and value the relationship we have with VIP plumbing. Thanks Cara and Darren.”
Andreana Newson
HOW IT ACTUALLY WORKS
Step 1: We audit
your site
We conduct a comprehensive inspection to identify all testable devices. This typically takes 1-2 hours, or on weekends - whichever best suits your facility size. You will receive a detailed report outlining locations, device types, and testing recommendations.
Step 2: We
schedule testing
Testing is coordinated around your operational calendar - during business hours, after hours, or on weekends - whichever best suits your facility.
Step 3: We test
and certify
All devices are thoroughly tested, with immediate notification if anything fails. Digital compliance certificates are also delivered the same day.
Step 4: We remind
you next year
You will receive an automated email reminder before the next test is due. Simply confirm the date and we will handle the rest.
Frequently Asked Questions
Explore our comprehensive FAQ section to find quick answers to common plumbing issues, tips for maintaining your system, and insights on how to choose the right services for your needs.
Testing depends on the number of devices you have – a single device typically takes about 15-30 minutes. Larger facilities with multiple devices may take a few hours. We work efficiently to minimise disruption.
If a device fails, we will notify you immediately and provide a detailed quote for repair or replacement. Any critical failures that would affect water safety are prioritised. In many cases, we can complete repairs on the spot with your approval.
Yes. We are certified to test all backflow prevention device types, such as reduced-pressure zone (RPZ) devices, double check valves, and atmospheric vacuum breakers.
Absolutely. We specialise in portfolio-wide backflow testing with coordinated scheduling, centralised reporting, and consolidated invoicing.
That’s a common issue – our site audit usually identifies them all. We’ve worked across hundreds of facilities and know where devices are typically installed.
Pricing usually depends on the number and types of devices. Single devices start around $XXX. Multi-device sites and programme clients receive volume pricing. We provide transparent quotes after the site audit.
Where required, yes. We handle all water authority registration and compliance reporting, saving you the administrative hassle.
Yes. Many of our commercial clients prefer after-hours or weekend testing to avoid disrupting operations. We’re flexible.
SERVICING MELBOURNE FACILITIES
We conduct backflow testing across Greater Melbourne including CBD, South Melbourne, Port Melbourne, Richmond, Clayton, Dandenong, Werribee, Frankston, Craigieburn, and all surrounding commercial and industrial areas.
GET COMPLIANT.
STAY COMPLIANT.
Request a free facility assessment. We’ll identify exactly what you need, design a programme that fits your operations, and give you transparent pricing. Most facility managers wish they’d done this years earlier.