Backflow Testing That Actually Gets Done On Time
Annual backflow prevention testing and certification across Melbourne. Digital reports. Automated reminders. Zero compliance stress.
LET'S TALK ABOUT BACKFLOW TESTING
It’s one of those compliance requirements that’s easy to forget until you’re three months overdue and suddenly it’s urgent. Or worse—an audit flags it and now you’re scrambling to find a certified tester who can squeeze you in.
Backflow prevention devices protect your drinking water from contamination. Victorian regulations require annual testing. Water authorities expect certification. And if you manage multiple facilities, tracking all those devices and due dates becomes a full-time job.
VIP Plumbing Group makes this simple. We’re licensed backflow testers who’ve been doing this across Melbourne for 30+ years. We test, certify, document everything digitally, and remind you before next year’s test is due.
No chasing. No stress. Just done.
WHAT YOU GET
We handle the testing and maintenance that keeps facilities compliant and systems running:
Comprehensive Site Audit
We identify every testable backflow device across your facility. Many sites have devices property managers didn't even know existed. You get a complete list with locations and testing schedules.
Photo Documentation
Every device photographed during testing. Shows condition, location, and any issues identified. Perfect for maintenance records and insurance requirements.
Annual Testing & Certification
Our certified testers conduct thorough testing on all devices. You receive official test certificates meeting water authority requirements digitally delivered and stored.
Automated Annual Reminders
Email notifications before next year's testing is due. You'll never miss a deadline or face compliance penalties.
Immediate Failure Notifications
If devices fail testing, you're notified immediately with repair recommendations and transparent quotes. No surprises.
Water Authority Liaison
We handle registration and compliance reporting with water authorities where required. One less thing on your plate.
Digital Reporting Platform
All certificates, photos, test results, and device history accessible through our SimPRO platform. Audit-ready reports whenever you need them.
WHO NEEDS BACKFLOW TESTING
Pretty much every commercial facility. Specifically:
If you have irrigation systems
Prevents contaminated water flowing back into drinking supply
If you have fire protection systems
Required for hydrants, sprinklers, and fire services
If you process or manufacture
Industrial facilities with cross-connection risks
If you serve food or beverages
Restaurants, cafes, commercial kitchens
If you're in healthcare or aged care
Critical for protecting vulnerable populations
If you manage commercial property
Offices, retail, warehouses, multi-tenant buildings
WHY FACILITY MANAGERS CHOOSE US
We find devices others miss.
Our site audits are thorough. We've found untested devices at facilities that thought they were compliant.
Testing scheduled around you.
After hours, weekends, during shutdowns-whatever minimises disruption to your operations.
Multi-site specialists.
Managing 50 buildings? We coordinate testing across your entire portfolio with centralised reporting.
Digital everything.
No more filing cabinets full of paper certificates. Everything's online, searchable, and accessible.
Repairs handled immediately.
Failed devices? We provide quotes on the spot and can often repair same-day.
Fixed annual pricing.
Programme clients get consistent pricing year after year. Budget once, done.
WHAT FACILITY MANAGERS TELL US
“Fantastic service provided by VIP Plumbing. They could not have been more helpful and professional in our hour of need. Would highly recommend VIP Plumbing for all your plumbing needs.”
Karen
“I have used VIP Plumbing on numerous times for either repair or installation of new plumbing and have found on every occasion that their service is prompt and to a high quality. Their customer service is excellent and I would have no hesitation in recommending their services.”
Michael MacLennan
WHAT FACILITY MANAGERS TELL US
“VIP Plumbing were an absolute pleasure to deal with…A real positive trade experience, which we know are very rare these days. There professionalism and expertise gave me the confidence to complete a very complex renovation including a very complex roof design (Architectural), drainage, sewer, gas & water. The quality of workmanship in all aspects was the very best at a very competitive price. Highly recommended to anyone:)”
Sue
“VIP plumbing were great to deal with. Highly recommended their services. One of the best customer communication I’ve ever experienced.”
Kamil Zagorski
WHAT FACILITY MANAGERS TELL US
“Very pleased with the service Rance provided. Nothing was too much trouble and he was extremely helpful. Will be using VIP Plumbing again.
Definitely recommend. “
Catherine Chicas
“We were overseas and so grateful that the VIP plumbing team were able to assist my daughter to arrange the issue to be resolved in a timely matter. We trust and value the relationship we have with VIP plumbing. Thanks Cara and Darren.”
Andreana Newson
HOW IT ACTUALLY WORKS
Step 1: We audit
your site
Comprehensive inspection identifying all testable devices. Takes 1-2 hours, depending on facility size. You get a detailed report with locations, device types, and testing recommendations.
Step 2: We
schedule testing
Based on your operational calendar. During business hours, after hours, weekends—whatever works for you.
Step 3: We test
and certify
Thorough testing of all devices. Immediate notification if anything fails. Digital certificates delivered same day.
Step 4: We remind
you next year
Automated email reminder before testing is due. Just confirm the date and we handle everything again.
Frequently Asked Questions
Explore our comprehensive FAQ section to find quick answers to common plumbing issues, tips for maintaining your system, and insights on how to choose the right services for your needs.
Depends on how many devices you have. Single device? 15-30 minutes. Larger facilities with multiple devices might take a few hours. We work efficiently to minimise disruption.
We notify you immediately and provide a detailed quote for repairs or replacement. Often we can repair on the spot if you approve the work. Critical failures affecting water safety are prioritised.
Yes. Reduced pressure zone (RPZ) devices, double check valves, atmospheric vacuum breakers—we’re certified to test all backflow prevention device types.
Absolutely. We specialise in portfolio-wide backflow testing with coordinated scheduling, centralised reporting, and consolidated invoicing.
That’s common. Our site audit finds them all. We’ve done hundreds of facilities and know where devices are typically installed.
Depends on device quantity and types. Single devices start around $XXX. Multi-device sites and programme clients receive volume pricing. We provide transparent quotes after the site audit.
Where required, yes. We handle all water authority registration and compliance reporting, saving you the administrative hassle.
Yes. Many of our commercial clients prefer after-hours or weekend testing to avoid disrupting operations. We’re flexible.
SERVICING MELBOURNE FACILITIES
We conduct backflow testing across Greater Melbourne including CBD, South Melbourne, Port Melbourne, Richmond, Clayton, Dandenong, Werribee, Frankston, Craigieburn, and all surrounding commercial and industrial areas.
GET COMPLIANT.
STAY COMPLIANT.
Request a free facility assessment. We’ll identify exactly what you need, design a programme that fits your operations, and give you transparent pricing. Most facility managers wish they’d done this years earlier.