Aged Care Plumbing Melbourne Facilities Trust
Specialised plumbing maintenance, compliance testing, and discreet repairs for aged care facilities across Melbourne. Minimal disruption. Maximum resident comfort.
KEEPING YOUR RESIDENTS SAFE AND
YOUR FACILITY COMPLIANT
VIP Plumbing Group understands the unique challenges aged care facilities face. Your residents deserve comfort, safety, and uninterrupted care – and that means plumbing systems that work reliably, meet compliance standards, and are maintained with minimal disruption.
For over 30 years, we’ve specialised in aged care plumbing across Melbourne, delivering proactive maintenance programmes, rapid emergency response, and discreet service that respects your residents’ routines and dignity.
The result? Fewer emergencies. Full compliance. Peace of mind for managers, staff, and families.
WHY AGED CARE FACILITIES CHOOSE VIP PLUMBING GROUP
✓ Aged Care Specialists
We understand your regulatory requirements and resident needs
✓ 30+ Years Experience
Proven track record across Melbourne's aged care sector
✓ Discreet Service
Professional, uniformed team that respects your residents
✓ Emergency Response
Available when urgent plumbing issues can't wait
✓ Digital Compliance
SimPRO documentation for audits and records
✓ Preventative Maintenance
Reduce emergencies before they disrupt care
WE UNDERSTAND YOUR UNIQUE CHALLENGES
Managing an aged care facility means balancing resident care with operational demands. Plumbing issues create serious complications:
-
Hot water failures affecting resident bathing and hygiene
- ❌ Overdue compliance testing creating regulatory risk during audits
- ❌ Disruptive repairs that upset routines and distress vulnerable residents
- ❌ Emergency plumbing failures impacting infection control and safety standards
- ❌ Unreliable contractors with poor communication and no follow-through
Hot water failures affecting resident bathing and hygieneVIP Plumbing Group removes these concerns with scheduled maintenance, compliant systems, and respectful service designed specifically for aged care environments.
Talk to an Aged Care Plumbing Specialist →
SPECIALISED AGED CARE PLUMBING SERVICES
Preventative Maintenance & Compliance Testing
Scheduled inspections, TMV (Thermostatic Mixing Valve) testing, backflow prevention testing, hot water system servicing, and documented compliance reporting to meet aged care standards.
Roof & Drainage Maintenance
Gutter cleaning, downpipe repairs, and stormwater system maintenance to prevent water damage and protect building integrity.
Hot Water System Maintenance & Repairs
Critical for resident comfort and hygiene. We service gas, electric, solar, and heat pump systems with fast response times and minimal disruption to daily routines.
Gas Fitting & Safety
Installation, repairs, and compliance testing for gas hot water systems, kitchen equipment, and heating systems with full safety certification.
Emergency Plumbing Response
Availability for burst pipes, major leaks, blocked toilets, and hot water failures. We respond quickly to protect resident safety and maintain infection control standards.
Blocked Drains & Sewer Services
CCTV drain inspections, hydro jetting, and preventative drain cleaning to avoid backups and maintain sanitation standards throughout your facility.
Bathroom & Accessible Plumbing
Installation and repairs of accessible toilets, grab rails, height-adjustable basins, and mobility-friendly fixtures that meet aged care accessibility standards.
OUR COMMITMENT TO RESIDENT COMFORT
We know your residents come first. Our approach reflects that.
Minimal Disruption
We schedule work around meal times, activities, and rest periods. Our team works efficiently and quietly to avoid distressing residents.
Professional Conduct
Uniformed technicians who understand aged care environments, communicate clearly with staff, and respect resident privacy and dignity.
Infection Control Awareness
We follow your facility's hygiene protocols and maintain clean work areas to protect vulnerable residents.
Clear Communication
Direct contact with facility managers, detailed job documentation, and transparent updates throughout every project.
WHAT FACILITY MANAGERS TELL US
“Fantastic service provided by VIP Plumbing. They could not have been more helpful and professional in our hour of need. Would highly recommend VIP Plumbing for all your plumbing needs.”
Karen
“I have used VIP Plumbing on numerous times for either repair or installation of new plumbing and have found on every occasion that their service is prompt and to a high quality. Their customer service is excellent and I would have no hesitation in recommending their services.”
Michael MacLennan
WHAT FACILITY MANAGERS TELL US
“VIP Plumbing were an absolute pleasure to deal with…A real positive trade experience, which we know are very rare these days. There professionalism and expertise gave me the confidence to complete a very complex renovation including a very complex roof design (Architectural), drainage, sewer, gas & water. The quality of workmanship in all aspects was the very best at a very competitive price. Highly recommended to anyone:)”
Sue
“VIP plumbing were great to deal with. Highly recommended their services. One of the best customer communication I’ve ever experienced.”
Kamil Zagorski
WHAT FACILITY MANAGERS TELL US
“Very pleased with the service Rance provided. Nothing was too much trouble and he was extremely helpful. Will be using VIP Plumbing again.
Definitely recommend. “
Catherine Chicas
“We were overseas and so grateful that the VIP plumbing team were able to assist my daughter to arrange the issue to be resolved in a timely matter. We trust and value the relationship we have with VIP plumbing. Thanks Cara and Darren.”
Andreana Newson
PREVENTATIVE MAINTENANCE PROGRAMMES
Reduce emergencies. Extend equipment life. Stay compliant.
Our tailored maintenance programmes for aged care facilities include:
- Scheduled TMV testing to ensure safe water temperatures
- Hot water system servicing to prevent failures and extend lifespan
- Drain preventative cleaning to avoid backups and blockages
- Plumbing fixture inspections to identify issues before they escalate
- Backflow testing and certification for water safety compliance
- Digital documentation for every service visit and test
Ask about our aged care maintenance packages designed to fit your budget and compliance needs.
EMERGENCY PLUMBING FOR AGED CARE
Plumbing emergencies in aged care facilities require immediate attention.
When hot water fails, pipes burst, or drains back up, your residents’ comfort and safety are at risk. VIP Plumbing Group provides emergency response across Melbourne for aged care facilities.
Our emergency service includes:
- Fast response times to minimise disruption
- Experienced technicians who understand aged care environments
- All equipment on board to resolve issues quickly
- Clear communication with on-site staff throughout
- Follow-up documentation for your records
COMPLIANCE MADE SIMPLE
TMV Test Certificates
Regular testing and certification for temperature control
Backflow Prevention Reports
Compliance documentation for water safety
Hot Water System Records
Maintenance logs and service history
Emergency Response
Documentation Complete records for audits
Scheduled Maintenance Plans
Proactive service tracking and reminders
Everything you need for regulatory audits, all in one place.
Frequently Asked Questions
Explore our comprehensive FAQ section to find quick answers to common plumbing issues, tips for maintaining your system, and insights on how to choose the right services for your needs.
Aged care facilities have unique requirements including TMV compliance, accessibility standards, infection control protocols, and the need for minimal disruption to vulnerable residents. Specialised aged care plumbers understand these requirements and work respectfully within your environment.
Thermostatic Mixing Valve (TMV) testing should typically be conducted annually in aged care facilities to ensure water temperatures remain safe and prevent scalding incidents. We provide full testing, certification, and digital documentation for compliance.
Yes. We provide emergency plumbing response for aged care facilities across Melbourne. Hot water failures, burst pipes, and major leaks require immediate attention to protect resident comfort and safety.
Absolutely. We schedule maintenance and non-urgent repairs around meal times, activities, and rest periods. Our team works discreetly and efficiently to minimise disruption to residents’ daily routines.
All testing and maintenance is tracked through our SimPRO digital platform. You receive comprehensive reports, certifications, photo documentation, and maintenance logs for TMV testing, backflow prevention, hot water servicing, and all repair work.
Yes. We provide tailored preventative maintenance contracts designed specifically for aged care facilities, including scheduled inspections, compliance testing, and priority emergency response. These programmes help reduce unexpected failures and maintain compliance year-round.
We prioritise aged care emergencies and aim to respond as quickly as possible, typically within 1-2 hours for critical issues affecting residents.
Yes. Our team has over 30 years of experience servicing aged care facilities across Melbourne. We understand infection control protocols, resident sensitivities, and the importance of professional, respectful conduct in care environments.
We service aged care facilities throughout Greater Melbourne, including Croydon, Ringwood, Bayswater, Clayton, Dandenong, Werribee, Frankston, Craigieburn, and all metro suburbs.
Request your free, no-obligation assessment, and one of our friendly team members will respond within 24-48 hours to endeavour to assist you further.
GET YOUR FREE AGED CARE PLUMBING ASSESSMENT
Partner with Melbourne’s aged care plumbing specialists.
Request your free, no-obligation assessment and discover how VIP Plumbing Group can help your facility maintain compliance, reduce emergencies, and keep residents comfortable.
We’ll respond within 24-48 hours with a transparent proposal tailored to your facility’s needs.